All of our materials, both printed and on the web, clearly state that all purchases are non-refundable and cannot be transferred to future events—see our Terms and Conditions for details. If you cannot attend SXSW EDU this year, you can transfer your registration to another person for SXSW EDU only.

To transfer a registration, please log into the shopping cart using the same login details used to purchase the original registration. Once logged in, click "Purchase History" from the drop down menu that appears when you hover your cursor over your name in the top right corner. If you do not see the "Purchase History" option, you are logged into the wrong cart, and you need to log into the original cart. The purchase history page shows all the registrations that were purchased in your shopping cart. Find the registration that you want to transfer and click the "Transfer Badge" link, then enter the new registrant's contact information.

You'll have the opportunity to either cancel or transfer the original registrant's housing accommodations, should they have one. You'll have three options when submitting your housing transfer:

Release: Cancels the hotel reservation for the original registrant.
Transfer: Transfers the hotel reservation to the new registrant.
Keep: Only select this option if the original registrant has more than one conference registration in their name.

Registrations may only be transferred 48 hours or more after purchase. Each registration includes one complimentary transfer. For any additional transfers beyond the first, please reach out to reg@sxsw.com for assistance.

Onsite, once a badge has been printed up during SXSW, it becomes non-transferable.
You can refer to our detailed step-by-step attached transfer walkthrough instructions. 
*Notwithstanding the foregoing, a deferred credential is non-transferable.